VMS Guru is an officially recognised VMS partner for AJIO. Every order gets a packing video attached automatically, and the "CCTV Footage Required" emails that used to eat your afternoon get answered without anyone opening a DVR.
Most sellers are recording their first order within half an hour. No installer visit, no wiring.
Sign up and install the desktop app on the PC at your packing station. It runs on Windows and takes a couple of minutes.
Open Integrations in the VMS Guru dashboard, choose AJIO, and authorise your seller account. Orders start syncing straight away — no CSV uploads.
Any USB webcam, an existing CCTV feed, or the phone in your pocket. Position it so the product, the box and the shipping label are all in frame.
Scan the shipping label at the station. VMS Guru starts recording, binds the clip to that order ID and AWB, and files it the moment the parcel is sealed.
When AJIO asks for footage on a disputed order, VMS Guru finds the clip by order ID and replies within the response window, with the video and metadata attached.
Book a 20-minute onboarding call and we'll connect your AJIO account, set the camera up and record a test order together while you watch.
AJIO works to a fixed response window from the moment the request is raised. Because clips are indexed by order ID as they are recorded, the reply goes out without anyone searching for the file.
Start free, or have us walk you through the setup on a live call.